Terms and conditions

Thank you for choosing our website, https://e-bikerent.ro, to rent bikes. This website is owned and operated by Predeluț, 221, Bran, Brașov, România (hereinafter referred to as "https://e-bikerent.ro", "E-Bike Rent", "site", "us", "company" or similar) - a company from Romania, with registered office in Predeluț, 221, Bran, Brașov, România, registered at the Trade Register under number J08/3018/2021, fiscal code 45094463, phone +40 726 709 617, email [email protected].

By continuing to use this site you accept these Terms and Conditions of Use. If you do not agree to the Terms and Conditions, you should not use this site. This site is intended for use by persons who are at least 18 years of age. If users are minors, they may use the site and all of its features only if and to the extent that use of the site is authorized and under the strict supervision of the holder of parental responsibility for the child.

Please read the Terms and Conditions and all other policies published on this site carefully before performing any transaction through this site, as they contain important information about your legal rights, binding conditions and legal obligations for the use of the services we make available to you.

Definitions and meaning of some terms

Throughout this Agreement, which sets forth the terms and conditions applicable to the relationship between Company and User, the following words, designations and groups of words shall be construed to have the following meanings:

  1. "Terms and Conditions" - means the Agreement between the User and the Company, this Agreement being applicable for accessing the services offered through this website, hereinafter referred to as the "Agreement" or "Contract". This Contract is deemed to be concluded at the moment of accepting the Terms and Conditions of the Application by ticking the appropriate box at the time of renting the bicycles.
  2. "User" or "Customer" is any natural or legal person (through his legal representative) who has successfully completed the rental procedure by accepting the Terms and Conditions.
  3. "Website" "site", "E-Bike Rent" or "https://e-bikerent.ro" has the purpose of renting bicycles or facilitating their reservation.
  4. "Coverage Area" defines the area within the boundaries of which a bicycle may be used. The bike can be used after the start of a ride in Brasov County with the mention that it must be returned to the ARIS BIKE SRL office, in Predeluț nr 221, commune Bran, Brasov County.
  5. "Content" refers to all information contained on the website, including but not limited to images, text, logos, multimedia content, any graphic or alphanumeric representation, data, technical means, processes, mechanisms that have been created, developed or managed by the Company.

Use of https://e-bikerent.ro services

In order to have access to E-Bike Rent services, the user must previously accept the Terms and Conditions of the website and services, only after this moment the contractual relationship between the Company and the Client begins.

Requirements for the use of E-Bike Rent services:

  1. Access the website https://e-bikerent.ro. Access the rental form, fill in the required fields in the form, accept the Terms and Conditions by ticking the relevant box in the form and send the rental request by clicking the "Submit" button in the form. We remind you that the data provided by you must be complete, correct and up to date, otherwise you will not be able to benefit from the services offered through the website and we reserve the right to reject any inappropriate registration request. For more details and information on the purpose of collecting and processing your personal data please read our privacy policy.
  2. In order to rent a bike you need to enter the following personal data in the rental form on the website:
    • Number of bikes you want to rent;
    • The type of bike rental package you choose.
    • Name and surname;
    • Mobile phone number;
    • Email address;
    • Date (day/month/year) you want to rent the bike;
    • Time you want to rent the bike.

For further information and clarification on the collection of your personal data, please read our app privacy policy detailed towards the end of this document.

Once the data indicated above has been properly entered the payment and rental confirmation process follows. The company reserves the right to select at its discretion the future users who will have access to the services offered by E-Bike Rent.

It is the user's obligation to provide complete, accurate and up-to-date data. In the event of any change in the data provided by the user, the user is obliged to update them as soon as possible, but at the latest within two working days of the date of any change in the data provided. In the event that the information provided is not complete, correct or out of date, the Company reserves the right to prohibit you from renting bicycles and other services temporarily until the errors or deficiencies are removed or corrected or at its discretion indefinitely. The Company shall not be liable in any way for any damages, penalties, fines or any other costs whatsoever caused by the provision by the user of incorrect, incomplete or outdated personal data.

Bike rental terms

You can rent bikes by paying the agreed period's fee in cash at the point of work before picking up the bikes.

You need a valid ID card or passport to rent a bike.

To book the bikes please fill in the form on the website, call us on +40 726 117 390 or email us at [email protected] at least 12 hours in advance.

If you cannot arrive at the time specified in your booking, please let us know in advance. Otherwise, we reserve the right to cancel the reservation without refunding the money paid.

If you wish to cancel your booking, please contact us at least 3 working days before the scheduled start date and the refund will be made in approximately 5 working days.

The pick up and return of the bikes is done at our office in Bran, Predeluț nr 221, Brasov County.

Before starting the trip you are obliged to check the condition of the bike for any visible defects, component damage, damage, abnormal wear or excessive soiling. If you notice any of these problems with your bicycle or any other exceptional situation concerning the appearance or proper functioning of the bicycle you are obliged to report them to the administrator who hands over the bicycle to you.

If the user does not make any observations and does not report any deficiencies of the bicycle, he/she may be held liable for them and obliged to pay the necessary amounts for repairing or cleaning the bicycle.

In the event that operational problems arise in connection with a bicycle reservation, the Company reserves the right to contact you by telephone, text message or other appropriate methods.

Conduct and completion of the ride

The bicycle is considered to have been rented between the time when the user has made the payment, inspected the bicycle and the bicycle has been handed over to him/her and the time when the bicycle is returned to our office in the commune of Predeluț, 221, Bran, Brașov, România. The return of the bicycle must be understood as confirmation of the conclusion of the rental contract. At the end of any ride, the user must ensure that the bicycle and accessories are returned in the condition in which they were handed over. Should any problems arise in relation to this process please contact the Company.

Bicycles may be used exclusively on the territory of Brasov County, provided that they are returned to our office in Predeluț, 221, Bran, Brașov, România

The user will bear any expenses and costs caused by violation of traffic rules or trespassing on public or private property.

If, as a result of non-compliance with the above rules, the intervention of the maintenance team is necessary to remedy the problems caused and to keep the bicycle in working order, the user will be obliged to pay additional charges for this intervention and in case of multiple offences he may be denied access to our services.

If the bicycle is not returned in the manner described above, the user may be required to pay additional charges and may be subject to the penalties prescribed by law.

We would like to point out that our services may be subject to restrictions, fortuitous circumstances or exceptional situations that are not under the control of the Company. By way of example, we will set out some exceptional situations that may affect the operation of our services, the list is purely illustrative, the restrictions are not limited to those mentioned and may include any other events, cases, situations that do not depend exclusively on the Company. A first situation is related to the stability and availability of internet access through the mobile data service provided by the mobile network operators plus the stability and accuracy of the GPS signal. In such situations where the mobile network(s) or GPS signal is not available the functionality of our services is affected because the data transfer does not work. These services may be affected by topography, obstacles such as tunnels, buildings or bridges, or weather conditions. Also a mobile data network may be overloaded and not work optimally. Other restrictions and disruptions may occur due to force majeure, government orders, strikes, technical infrastructure problems or as a result of repairs, maintenance, enhancements or software upgrades to equipment needed to provide services. Use of the services may also be disrupted or interrupted due to server problems for which the Company is not responsible.

Prices and payment methods

You can rent the bikes by paying for the agreed period online by credit card on https://e-bikerent.ro, secure online payment through euplatesc.ro or cash at the office before picking up the bikes.

Users have the right to obtain information and details about prices and price changes. You can obtain the current prices for using E-Bike Rent services by visiting our official website https://https://e-bikerent.ro/ or by calling +40 726 117 390.

The Company reserves the right at any time to change the rates, fees, and the like or to introduce at any time new rates and fees as provided in these Terms and Conditions.

Basic Rates

The price for 4 hours bike rental is 150 Ron/person.

The price for 1 day rental of a bike is 250 Ron/ person.

Rates are expressed per person in lei.

Rates may be revised periodically according to the national and international economic situation.

Returning the bike 15 minutes late may incur an additional hour's late charge. Additional hours are charged at 50 lei.

Promotions and offers

ARIS BIKE SRL reserves the right to establish the regulations of the promotions and contests that it organizes, respecting the legislation in force. These regulations are made known to potential participants via the E-Bike Rent website.

Discounts, rebates and promotions are not cumulative. The discount with the highest value is always valid.

Only orders that fully comply with the rules posted on https://e-bikerent.ro benefit from the promotions. Also, both promotions and promotional prices only apply to orders placed on the site within the time frame in which the promotion is valid and within the limit of available stock.

ARIS BIKE SRL cannot guarantee the availability of all services offered in the promotion and may discontinue or cancel it at any time without prior notice.

Users' rights and obligations

The user must respect the following obligations:

  • Be at least 18 years old to rent a bike. For persons under 18 years of age the rental of a bicycle will be done by the legal guardian.
  • To comply with the legal provisions in force concerning the use of a bicycle and road traffic, to respect the traffic rules and to use the bicycle with care, handling it carefully;
  • Do not carry prohibited or dangerous goods such as narcotics, psychotropic substances, inflammable substances, weapons, etc. on your bicycle;
  • Use the bicycle according to its technical specifications;
  • Notify the Company of any problem with the bicycle;
  • To return the bicycle as provided for in the conditions of this contract;
  • To notify the Company and the competent authorities if he/she is involved in a traffic accident;
  • In the event of a request from the Company, the user is obliged to provide the Company with copies of any documents that have been concluded in connection with the occurrence of an accident;
  • To inform the Company of any fine warnings that have been issued in the name of the user while using the rented bicycle;
  • Notify the Company within 2 days if there is a change in the telephone number or e-mail address used when renting the user's bicycle or any change in documents e.g. change of identity card etc.
  • The User shall indemnify the Company in respect of any expenses, payments, costs, damages, charges (including without limitation, attorneys' fees) and losses (including without limitation, fees and costs arising out of recovery) incurred by the Company and any person indemnified by the Company which are caused by the breach of any contractual or statutory provision by the User or by any third party whom the User has permitted to use the bicycle.
  • Have familiarized himself/herself with the rules set forth in this contract and be familiar with its provisions.

The user is prohibited from the following:

  • Being under the influence of alcohol, drugs or medication that may affect his ability to ride a bicycle. Consumption of alcoholic beverages is completely prohibited, with a limit of 0.0% in breath. As for drugs or medicines that may affect the ability to ride, they are strictly prohibited, regardless of whether they are legal or prohibited by the legislation in force at the time;
  • Allow third parties to drive the bicycle;
  • Allow third parties access to the data provided for in the rental contract;
  • To use the bicycle for the purpose of transporting persons for a fee, to deliver goods as part of a business or for any material gain resulting from the transport of objects or persons. The user is also forbidden to use the bicycle for driving lessons or tests of any kind;
  • To use the bicycle to transport goods the transport of which is prohibited by law;
  • To use the bicycle to transport bulky or heavy objects that could affect the safe use of the bicycle and also goods that could cause damage to the bicycle;
  • Use a bicycle to commit a crime or to facilitate the commission of a crime by a third party;
  • Remove bicycle components, bicycle equipment or any other items attached to the bicycle;
  • Make any repairs or modifications to the bicycle or its components;
  • Use the bicycle in a careless, reckless or abusive manner;
  • Use the bicycle for the purpose of towing or pushing other vehicles, trailers or objects;
  • Use a bicycle for commercial transportation of persons or hired goods;
  • Riding a bicycle while carrying any briefcase, backpack, bag or other article attached to the body or bicycle if it prevents the bicycle from being operated at an optimum level of personal safety as well as an optimum level of safety for other traffic participants or pedestrians. We recommend that all users wear the helmet provided at the time they are handed their bicycle, properly secured and adjusted according to the manufacturer's instructions. User agrees that E-Bike Rent and its Released Parties shall not be liable for any injury suffered by User while using the Service, regardless of whether or not User is wearing a helmet at the time of injury. The User may need to take additional safety precautions or measures not specifically addressed in this Agreement. The User should be aware that wearing a helmet or other protective equipment does not fully and always protect the User in the event of an adverse event. Wearing a helmet helps to increase personal safety, but it is not an element that should be taken fully into account when an accident occurs.
  • Getting caught by a vehicle or other form of transport while cycling. Towing is completely prohibited;
  • Use any cell phone, text messaging device, portable music player or other electronic or mechanical device that distracts from the safe operation of the bicycle;
  • Operate a bicycle while under the influence of any type of alcohol, drug, medication or other substance that may impair the ability to operate a bicycle safely;
  • Transport a second person on a bicycle;
  • Use locking mechanisms other than those provided by the Bike Station. Do not add an additional lock to the bicycle. Do not attach other accessories to the bicycle.
  • During the rental agreement the bicycle must be parked in a legal parking space. The bicycle may not be parked on private property or in a blocked/inaccessible area or other space that is not for public use.
  • The bicycle is intended for limited use only. The user agrees that he/she will not use the bicycle for or maneuver specific bicycle schemes (stunts). User agrees that he/she will not operate and/or use the bicycle in any place that is prohibited, illegal and/or unpleasant to others. User agrees that he/she will not operate the bicycle on his/her own behalf, nor use it in violation of any law, ordinance or regulation. The User will warrant that he/she will use the bicycle for the reasonable purpose for which it was made available.
  • The maximum weight limit for the bicycle (120 kilograms) must not be exceeded and the bicycle must not otherwise be used in an improper sense in terms of the type of contents that may be carried with it.

Fees applicable to E-Bike Rent customers using bicycles

Actions in the event of damage or deterioration. Actions in the event of an accident.

The user is fully responsible for any damage, deterioration, breakdown or excessive soiling of the bicycle and/or equipment that occurs during the ride.

In the event that any breakdown, damage or deterioration of the bicycle or its equipment is found, the last user who used the bicycle shall be held responsible in the absence of evidence to the contrary.

The user is obliged to inform the Company and the competent authorities immediately in the event of an accident. The user is also obliged to take all necessary measures to preserve evidence and mitigate damage. In the event of an accident, the user is obliged to park the bicycle in a safe and supervised area. He is also obliged to provide the Company with all documents that have been concluded at the time of the accident.

The user may only leave the scene of the accident after:

  • The competent authorities have completed their investigation of the accident;
  • The necessary measures have been taken for the preservation of evidence and mitigation of damage in the manner agreed by the user with the Company;
  • The bicycle has been safely parked or has been handed over to a towing company as agreed by the user with the Company.

Any compensation for damage to a bicycle, as provided for by applicable law, will be collected by the Company, as it is the only party entitled to collect such compensation.

In the event that the user receives or is to receive certain sums by way of compensation for damage caused to the bicycle, the user is obliged to transfer them to the Company.

The user is solely responsible for the consequences arising from the offences and contraventions he has committed while using the bicycle and is directly liable to the Company for any costs arising from these illegal actions of the user.

Lost property

The Company is in no way responsible for the User's belongings that have been lost or damaged while these belongings were on the bicycle during the User's use of the bicycle or that have been left by the User on the bicycle at the end of the ride.

The Company is not obliged to contact Users about goods lost by them and is not obliged to stop the use of the bicycles in order to search for goods lost or forgotten by customers.

User liability

The User is fully liable to the Company for damage, loss or theft of the bicycle or protective equipment and also for any damage to the bicycle or protective equipment such as that resulting from the occurrence of an accident, in connection with towing or seizure of the bicycle and equipment, including damage caused to third parties as a result of improper or abusive use of the bicycle.

The User is obliged to bear all expenses incurred in connection with the occurrence of one of the above mentioned situations, provided that they occur while the bicycle is in the possession of the User or of a third person whom the User has allowed to use the bicycle in breach of these Terms and Conditions.

All costs necessary to cover damages arising from non-compliance with the Terms and Conditions shall be borne by the User. In the event that the User is guilty of a breach of his/her obligations, the User shall indemnify the Company and bear all costs arising from the claims of a third party.

The Company may order the enforcement of claims for the recovery of sums owed by the user as a result of the use of the services provided, including the transfer of claims to a third party (debt collection company, etc.), without the explicit consent of the user. The Company's additional costs associated with debt recovery will be reimbursed at the Customer's expense.

Criminal liability

Any attempt to use the Services by various methods that are intended to circumvent the safeguards established by the Company may be likely to incur your criminal liability. An example of such a situation would be the use of bicycles without a valid reservation, in which case we will call the National Emergency Call System to report the incident immediately and/or file a criminal complaint against you. We will therefore have to disclose your personal data processed by us to the competent state authorities such as the police, prosecutor's office, court, etc. All these steps are necessary in order to hold you liable.

If you entrust your bicycle to a person under the minimum age for using it, you will be liable under criminal law.

Suspension of the Right to Use the Services Offered by ARIS BIKE SRL

The user will be suspended from using the services offered by ARIS BIKE SRL if the user does not pay the amounts due on time and if the user does not comply with the Terms and Conditions of this website.

Termination and cancellation of user status

This Agreement may be terminated at the request of the Company or the User. In the event of termination of the Contract, the User shall remain liable for all costs, damages or penalties that are due by the User at the time of termination of the Contract.

The Company has the right to unilaterally terminate the Contract in the following situations:

  • The User does not pay the amounts due when due;
  • The User no longer meets the requirements that have been set out in these Terms and Conditions;
  • The User submits incorrect or incomplete information to the Company;
  • The User has ridden the bicycle under the influence of alcohol, drugs or any medication or substance that is likely to affect his/her ability to ride;
  • The user has disclosed the information in this contract to third parties;
  • If the User fails to comply with any of the obligations laid down for him in this Contract.

User's obligation to compensate and disclaimer

The User shall indemnify and hold harmless the Company and also its employees from any and all liability for damages, injuries, losses, claims, demands, costs, legal fees and other such costs arising on the part of any person entitled to be indemnified and arising as a result of the User's breach of these Terms and Conditions or as a result of the misuse of the Bicycle by the User or other persons whom the User has permitted to use the Bicycle in breach of this Agreement.

Final Provisions

Applicable law and jurisdiction

The contractual relationship between the Company and the User resulting from the use of the ARIS BIKE SRL website and Services is governed by Romanian law. This clause is not applicable to consumers.

This Agreement supersedes any prior written or oral agreement existing between the User and the Company.

This Contract shall not limit in any way the consumer's rights provided for by the legislation in force.

Limited Warranty

The Company does not warrant that the Website will be error-free or error-correctable or that the Website will operate uninterrupted. Nor can we guarantee that our Services fully meet your requirements. In the process of using, testing and evaluating our Services and website, you assume the risk as to their quality and performance. The Company is not liable under any circumstances for damages of any kind, including, without limitation, direct or indirect damages arising out of the use, performance or manner in which the website is delivered.

Limitation of liability

The Company is in no way responsible for the manner in which our Services are used by you and assumes no responsibility for your implementation of these services and is in no way liable for any commercial results anticipated, expected or accepted as a result of their use.

The Company is disclaimed of any warranties of any kind, including but not limited to warranties of merchantability, title or non-infringement for a particular purpose. The User agrees that the entire risk arising out of the use of the Services shall remain with the User to the fullest extent permitted by law.

Disclaimer of Rights

In the event that the Company fails to exercise, or is late in exercising, any rights arising from the provision of the Services and this Agreement, such failure shall not be construed as a waiver by the Company of such rights.

The exercise of the Company's legitimate rights arising from or in connection with the present Contract, the initiation of procedures or formalities that are intended to lead to the exercise of the Company's rights in connection with the present Contract, the obtaining and/or execution of the services to which the User is obliged under the present Contract, the issuing and upholding of any legal claims by the Company relating to its rights arising from or in connection with this Contract and/or the User's obligations arising from the Company's rights, as well as the situation in which the Company opposes the User to any defences and/or defences of substance arising from or in connection with this Contract, shall be subject to a limitation period of 10 years.